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Introduction to Remote Management v4.0

Remote Management v4.0 allows you to connect to end-user devices remotely to aid in troubleshooting and maintenance. Remote Management v4.0 is a premium upgrade that uses a new remote management client with enhanced functionality.

The Remote Management v4.0 client also has additional support tools and device information available. The combination of remote control and information allows you to troubleshoot any issues on devices quickly and accurately.

Remote Management v4.0 is already configured for SaaS customers who have purchased the upgrade.

Remote Management v4.0 requires devices to have the AirWatch Agent and the Remote Management client installed.